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Social Tariff

PennineAcute
SMARTY Rookie
SMARTY Rookie

Two weeks ago, I applied for the ST due to being on UC.  It said that someone would respond with 48 hours with confirmation.  No one got back to me.

A week ago, I again applied, got the same message and am still waiting for someone to contact me.

Just wondering if this is the usual Smarty response?

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