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Social Tariff Eligibility

Studley
SMARTY Pioneer
SMARTY Pioneer

Looking at the T & C’s for Smarty’s Social Tariff it doesn’t seem to include PIP, or Personal Independence Payment 😔 

By comparison, Voxi does ..

Perhaps consideration should be given to including the above ?

3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

@Studley  Looking at point 5.29 of the T&C's, this shows income-related benefits.

The Social Tariff was, I believe, introduced for those who specifically had a low income and yet might need internet access for things like keeping in touch with DWP or job searching.

PIP is not an income-related benefit and so those who do not also receive an income-related benefit will not be eligible. 

Voxi - I'll just say one thing.....they started by only being available to  customers under 30 years old.....got that wrong, didn't they?!

jaktalb_2793090
SMARTY Pioneer
SMARTY Pioneer

i need to move  on to this ?

jaktalbot