28-01-2025 13:08 PM
I decide to get a data only sim delivered but never arrived,but the £18 has been taken from my account.
I have decided not to go ahead with this so could someone get in touch with me about cancelling & returning my payment,thank you.
james bingham
28-01-2025 14:16 PM
@jamesbi_3142579 You'll need to start a web chat with Smarty support for that.
28-01-2025 14:34 PM
I got nowhere with that,maybe i messed it up where is the support address.
28-01-2025 14:41 PM
@jamesbi_3142579 There's a 'contact us' link literally at the bottom of this page.
28-01-2025 14:42 PM
Yes i tried that & just went round in circles
28-01-2025 15:44 PM
Hello,
You can reach our webchat team by going to the SMARTY website. Alternatively, you can email us at team@support.smarty.co.ukThe team normally respond within a day. - Natalie