Sim cards

[Donald_1795483]

Hi I already have a sim card & iv just I thought registered it now I'm being told that a new sim will be out in a couple days whats wrong with the one I have ???

[MSF]

Possibly nothing wrong.

Best to check with Support as they can look at your account for any issues.

[MOHAMME_1430963]

My SIM card is not working can someone help me to fix this issue please 

[JodieC]

Hey @Donald_1795483 

Please reach out to us on our webchat platform! We would be happy to help you 🙂 

[AdelinaU_556066]

Hello , Could you help me to reactivate my old sim card ? 

[Nathan]

Hey, Thanks for your post. Unfortunately I can't do anything with your account on here. If you reach out to one of the members of our webchat they might be able to help.

Alternatively if its been less than 6 months since you last used the card you can log on to your account and simply make a payment to get things up and running again. If its been more than 6 months we may not be able to recover that account.