sim card

[gordonl_2107520]

Hi ive just got a replacement simcard in post and its not activated?

[WelshPaul]

So log in to your account and activate it.

https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen

[MSF]

@gordonl_2107520 That is a security measure designed so that only you will be able to activate it.