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SIM activation email not arrived

AndrewMu_844705
SMARTY Pioneer
SMARTY Pioneer

i activated my new SIM at 1500 today and no verification email received?

2 REPLIES 2

WelshPaul
SMARTY Motivator
SMARTY Motivator

It's my understanding that it can take up to 24 hours to complete.

Nathan
Team SMARTY
Team SMARTY

SIMS can take up to 24 hour to activate but that is extremely rare. I would advise contacting the team to make sure it's all up and running on our side.

I'm not able to access your account on this platform. Let me know if you have any issues.

https://smarty.co.uk/contact/