cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Short term cancelation

Anthony_2285035
SMARTY Pioneer
SMARTY Pioneer

I have a smarty sim in my router in my caravan. The site closes soon and I would like to temporarily stop my account for4 months. There's no point paying for it whilst I am not there. Can I cancel and rejoin in 4 months time ?.

2 ACCEPTED SOLUTIONS

Tascha
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi @Anthony_2285035 yes absolutely! The great thing about SMARTY is that you're not tied into any sort of commitment. You can pause your plan at any time simply by switching off auto-renew in your dashboard and you'll then have up to 6 months to renew the plan in order to keep your number active ๐Ÿ˜Š

View solution in original post

That's really helpful. Thank you. 

View solution in original post

2 REPLIES 2

Tascha
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi @Anthony_2285035 yes absolutely! The great thing about SMARTY is that you're not tied into any sort of commitment. You can pause your plan at any time simply by switching off auto-renew in your dashboard and you'll then have up to 6 months to renew the plan in order to keep your number active ๐Ÿ˜Š

That's really helpful. Thank you.