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Sending Photos by text

Heather_2085037
SMARTY Rookie
SMARTY Rookie

I sometimes need to send photos by text but they always fail, does anyone have any suggestions to why?  I have added £10 additional credit and reduced the size of photos but still they do not send.

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@Heather_2085037  I suspect the reason is that they are too big for the limit on SMS messages. I seem to recall that anything over 300Kb is a problem (but I stand to be corrected if anyone else is certain.

You shouldn't need credit. Ideally, you would be better off sending them by some method that uses data i.e. WhatApp (other apps are available) or email (size limit about 9Mb)