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Roaming

amandaH_2354368
SMARTY Pioneer
SMARTY Pioneer

New to Smarty and despite changing the APN MMS , was unable to get roaming in Spain. On returning to uk I realised that I had a space between mob.asm.net so it read mob. asm.net

Unable to get a satisfactory answer from any Smarty technician as thru don’t seem to understand my query, are there any members out there who could give me a finite answer… yes it would make roaming impossible if the space was there or that it would make no difference 

Thanks

 

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@amandaH_2354368  You DEFINITELY need it input correctly for roaming to work.

I have roamed in EU on a number of occasions successfully. You only need to change that APN once and then leave it.

Here is the article that explains clearly: https://help.smarty.co.uk/en/articles/2090500-roaming-and-international?_gl=1*10um5kw*_ga*OTk5NjkyOD...

 

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1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@amandaH_2354368  You DEFINITELY need it input correctly for roaming to work.

I have roamed in EU on a number of occasions successfully. You only need to change that APN once and then leave it.

Here is the article that explains clearly: https://help.smarty.co.uk/en/articles/2090500-roaming-and-international?_gl=1*10um5kw*_ga*OTk5NjkyOD...