Roaming in EU (specifically Italy)

[Mokabra]

Hi.

Can someone give an explanation or idea to why roaming in italy is not turning on mobile data transfer. All APNs checked over several times, all setting "as they should". Had no issues when been to Estonia last year. Another fact that my wife is with ID mobile (which is also running on there network) and she is facing same problems. 

Any help? Thanks! 

[CarloCa_1827300]

Same problem here, also in Italy, no data despite all configuration seems correct

[MichaelG_389274]

Just back from a three day trip to Italy - my smarty account on my iPhone didn't work at all well. Lots of time I saw the signal strength was quite good but it didn't work and I had to keep changing the Network settings that didn't work. It would connect me to Windward 

Funnily my wife's iPhone with Smarty did OK! 

We use Smarty a lot in Spain and then it works very well.