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Ringing from UK to Spain on Voice plan 200gb.

Michael_2429361
SMARTY Pioneer
SMARTY Pioneer

Hi, I need to ring Spain asap from the UK but my phone is not letting me. Can someone help.                                     Thank you.

2 REPLIES 2

JJP2RidesAgain
SMARTY Centurion
SMARTY Centurion

You MUST buy an add on, as international calls are not included in your plan. 

You could use WhatsApp, as that places calls over data, as long as both you and the person you are calling have WhatsApp installed on your phones. 

See here :

https://help.smarty.co.uk/en/articles/982374-our-add-ons 

MSF
SMARTY Guru
SMARTY Guru

@Michael_2429361  Calling outside the UK to a non-Uk number is an INTERNATIONAL call and is therefore not included within your Smarty plan.

You will need credit to pay for such a call - prices are given in the Price Guide on the smarty web site.

The better option, if possible, is as @JJP2RidesAgain  advises.