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Reactive my account

IreneHu_2274698
SMARTY Pioneer
SMARTY Pioneer

I put my on account on hold as I misplaced my phone but I have found it and wish to reactivate my account

1 ACCEPTED SOLUTION
4 REPLIES 4

MSF
SMARTY Guru
SMARTY Guru

@IreneHu_2274698 As forum members like you, we have no access to accounts. You need a web chat with Support Team to get that issue sorted.

same issue here but struggling to find a link for webchat, the link in the email sends me to FAQ page, nothing to activate speaking with a person. Need help to find it urgently please

 

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi  IreneHu_2274698,

If you still need to re-activate your account, you should be able to do this by logging in here https://smarty.co.uk/login and making a payment.