Reactive my account

[IreneHu_2274698]

I put my on account on hold as I misplaced my phone but I have found it and wish to reactivate my account

[MSF]

@IreneHu_2274698 As forum members like you, we have no access to accounts. You need a web chat with Support Team to get that issue sorted.

[AndrewS_918831]

same issue here but struggling to find a link for webchat, the link in the email sends me to FAQ page, nothing to activate speaking with a person. Need help to find it urgently please

[MSF · Accepted solution]

@AndrewS_918831 I replied on your other post. https://smarty.co.uk/contact

[Rebekah_150]

Hi  IreneHu_2274698,

If you still need to re-activate your account, you should be able to do this by logging in here https://smarty.co.uk/login and making a payment.