13-05-2025 16:12 PM
I successfully ported my existing number to Smarty today -13-05-25. Smarty informed me their via e-mail at 15.00pm today, and it said so on my on-line Dashboard.
My old supplier - 02 - said they were disconnecting me at 13.30 today.
However my wife tried a test call to me at 15.30, it did not ring, but went to my old suppliers Answerphone.
How do I get my Ported No. properly working on Smarty!??
14-05-2025 11:12 AM
If you haven’t already done so, you could try the below to potentially regain a connection. If you are still having issues after this our customer care team are on hand to offer account specific advice https://smarty.co.uk/contact available daily from 8am – 8pm.
Restarting your device and/or resetting your Network Settings (this does not affect your device storage, apps, pictures, etc.). This will refresh your connection to the serving site, prompting a stronger signal.