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BrookeS_3367110
SMARTY Pioneer
Joined 08-05-2025
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Re: Activating a Replacement SIM card, with same phone number - How?
I ordered a physical replacement SIM, after following the process in your Link. Its now in the new phone, but those original 2 Questions above still sit on my SMARTY online dashboard, Which one to answer? is my Q17Views0likes1CommentActivating a Replacement SIM card, with same phone number - How?
I am already with SMARTY (for 1 year approx) and want to keep my Phone Number and stay with SMARTY I have had a Replacement New SIM Card (which I Requested) from SMARTY, which I am putting in a new refurbished, unlocked, phone. I have put the new SIM card, with hopefully my old retained number, in my new phone, and my SMARTY Dashboard asks the following Questions:- "Your phone number We noticed you activated your SIM. Do you want to bring your phone number to SMARTY? 1.Yes, bring my number. We will bring your number to SMARTY by the end of the day 11/06/26 2. No, keep new SMARTY number Confirm " Question (maybe SMARTY techies can answer):- Which Option do I choose? I already have a SMARTY number I already use and want to keep, I've just got a replacement SIM card50Views0likes6CommentsPorting Issue
I successfully ported my existing number to Smarty today -13-05-25. Smarty informed me their via e-mail at 15.00pm today, and it said so on my on-line Dashboard. My old supplier - 02 - said they were disconnecting me at 13.30 today. However my wife tried a test call to me at 15.30, it did not ring, but went to my old suppliers Answerphone. How do I get my Ported No. properly working on Smarty!??619Views0likes1Comment