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Porting a number

ColinGee_177946
SMARTY Rookie
SMARTY Rookie

‎01-12-2024 12:24 PM

I am considering extending a Smarty group plan that currently has two numbers to having four numbers to cover the whole family. One of the existing Smarty numbers is not currently being used. Can I port a number from another provider to replace the Sarty number not being used? If so, I am likely to do that and get two new SIM cards and port our other numbers from that other provider also. Thanks

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1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

‎01-12-2024 15:50 PM

@ColinGee_177946 If you have a sim that is activated, but not currently crying a Smarty plan, you can buy a plan and then go into the Account Dashboard and input the number and PAC from previous network to be transferred across. You then invite that sim owner to join your group That would take care of sim number three. 

Sim number four would need a new sim.

Details in this document: https://help.smarty.co.uk/en/articles/3406401-how-do-i-start-a-group