PAC code

[MartynN_3411858]

I have just read a few threads with similar problem to me .I keep sending PAC  with my dob and keep getting the same msg back to re send?  ''your almost there -we just need PAC & dob" TIA

[MSF]

@MartynN_3411858  Have you followed the instructions given in the video shown in this article?: https://help.smarty.co.uk/en/articles/7019273-keeping-your-number 

If that still does not work, a web chat with Smarty Support is necessary.

[MartynN_3411858]

I have done the PAC & DOB to 65075  around 15 times and keep getting the same msg back...'Almost there!' we just need the word PAC & DOB .Driving me crazy....

[MSF]

@MartynN_3411858 ....and the web chat?