Forum Discussion
Number being used as spam calls
Unfortunately, scam callers have the facility to set their caller ID as whatever they want, so they have probably just picked a random UK mobile number as their caller ID, that just happens to be your daughter's. Rest assured the calls will not really be originating from your daughter's Smarty account.
I once had someone insisting I'd called her from my work number, and demanding to know my name. I told her my name was none of her business as I definitely hadn't called her.
I know it's not ideal, but if your daughter continues getting more calls like this, you can contact Smarty support and I'm sure they'd be able to give her a new number for free.
Unfortunately, scam callers have the facility to set their caller ID as whatever they want, so they have probably just picked a random UK mobile number as their caller ID, that just happens to be your daughter's. Rest assured the calls will not really be originating from your daughter's Smarty account.
I once had someone insisting I'd called her from my work number, and demanding to know my name. I told her my name was none of her business as I definitely hadn't called her.
I know it's not ideal, but if your daughter continues getting more calls like this, you can contact Smarty support and I'm sure they'd be able to give her a new number for free.
JacquiS_2678724 SmartyTrousers Smarty can definitely assign a new number to a customer if they persistently have problems like this. It is best to web chat with Smarty Support and clearly explain the problem.
