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Not recieving universal credit login text

KhloeMo_2815863
SMARTY Pioneer
SMARTY Pioneer

Does smarty support texts from short code numbers. I can no longer log into my uc account despite keeping my same number. 

3 REPLIES 3

WelshPaul
SMARTY Centurion
SMARTY Centurion

Yes SMARTY does support inbound texts from shortcode numbers providing they are not chargeable. I have been with SMARTY for three years and yes, I receive UC security texts just fine.

If you have just ported over, it might take a few days for everything to sync on the backend before everything works as it should.

@KhloeMo_2815863  Apologies, I was referring to sending short code rather than receiving - my mistake. Thanks @WelshPaul  for pointing that out.

MSF
SMARTY Guru
SMARTY Guru

@KhloeMo_2815863 No, Smarty does not currently support short code texts and there don't seem to be any plans for the near future as far as we have been informed.