Forum Discussion

KhloeMo_2815863's avatar
KhloeMo_2815863
SMARTY Pioneer
08-07-2024

Not recieving universal credit login text

Does smarty support texts from short code numbers. I can no longer log into my uc account despite keeping my same number. 

3 Replies

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    08-07-2024

    Yes SMARTY does support inbound texts from shortcode numbers providing they are not chargeable. I have been with SMARTY for three years and yes, I receive UC security texts just fine.

    If you have just ported over, it might take a few days for everything to sync on the backend before everything works as it should.

    • MSF's avatar
      MSF
      SMARTY Guru
      08-07-2024

      KhloeMo_2815863  Apologies, I was referring to sending short code rather than receiving - my mistake. Thanks WelshPaul  for pointing that out.

  • MSF's avatar
    MSF
    SMARTY Guru
    08-07-2024

    KhloeMo_2815863 No, Smarty does not currently support short code texts and there don't seem to be any plans for the near future as far as we have been informed.