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Not recieving universal credit login text

KhloeMo_2815863
SMARTY Pioneer
SMARTY Pioneer

Does smarty support texts from short code numbers. I can no longer log into my uc account despite keeping my same number. 

3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

@KhloeMo_2815863 No, Smarty does not currently support short code texts and there don't seem to be any plans for the near future as far as we have been informed.

WelshPaul
SMARTY Centurion
SMARTY Centurion

Yes SMARTY does support inbound texts from shortcode numbers providing they are not chargeable. I have been with SMARTY for three years and yes, I receive UC security texts just fine.

If you have just ported over, it might take a few days for everything to sync on the backend before everything works as it should.

@KhloeMo_2815863  Apologies, I was referring to sending short code rather than receiving - my mistake. Thanks @WelshPaul  for pointing that out.