Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forย 
Search instead forย 
Did you mean:ย 

Not a happy customer

AlanGri_1988438
SMARTY Rookie
SMARTY Rookie

โ€Ž17-04-2023 17:53 PM

Trying to set a new SIM card the verification codes I have now been at least 10 and not one as worked we go round and round in circles abboutslet joke 

0 Kudos
3 REPLIES 3

Tascha
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

โ€Ž18-04-2023 12:13 PM

Hi @AlanGri_1988438 - you'll need to make sure that you are entering the most recent code requested as once you request a new code it invalidates all previously requested codes. If you're still having trouble with this I'd recommend reaching out to our customer support team for further assistance https://smarty.co.uk/contact

AB
SMARTY Commentator
SMARTY Commentator

โ€Ž18-04-2023 12:56 PM

verification codes Last about 10 minutes use quick

0 Kudos

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter
In response to AB

โ€Ž18-04-2023 14:13 PM

How are you getting on with the EE PAYG service? 

0 Kudos