โ04-29-2024 02:36 PM
โ04-29-2024 03:24 PM
Hey @RhysGar_2576368, there's NO signal in my location too - but this is normal.
I rely on the SMARTY WiFi Calling service in my location.
โ04-29-2024 03:41 PM
Thanks for the feedback. I thought Smarty was better than this but it's not very impressive so far.
โ04-29-2024 04:10 PM - edited โ04-29-2024 04:14 PM
Okay @RhysGar_2576368, what leads you to think SMARTY was better than this?
โ04-29-2024 03:30 PM
@RhysGar_2576368 What would you like the members to help you with then?
โ04-29-2024 03:38 PM
I'm new to Smarty so I suppose I'm asking whether it is normal to have no phone service unless I turn on Wi-Fi calling on my phone if this is Smarty standard in Shropshire then I should maybe try another service
โ04-29-2024 03:42 PM
@RhysGar_2576368 Aha! Now we have a bit more info to go on.
Did you do a Coverage check for your area before signing up to Smarty? Also, if you expect there to be a signal, have you done a Network Status check to see if there is any work on local masts?
Despite all of that, people sometimes find their property to be in a 'dead zone' with no signal for a variety of reasons. Personal experience tells me this is fact.
โ04-29-2024 03:43 PM
@RhysGar_2576368 Forgot to say....if you do end up trying another service, Three is unlikely to be any better - Smarty runs on that network.
โ04-29-2024 04:14 PM
Okay @RhysGar_2576368, do you not have coverage anywhere in Shropshire while using your SMARTY SIM card?
Actual mobile coverage on the SMARTY mobile network will vary here and there - perhaps there's a network incident in your location.