No outbound calls (2 different phones)

[CJ_806]

In BD21 area, unable to make outbound calls, just silence and the calls aren't getting to the other end. No info on websites. What's the process 

[MSF]

@CJ_806 NetworkStatus checker shows no problem for the few postcodes in BD21 that I tried just now. Did you try it for your area?

Can you try taking the sim out and gently cleaning before re-inserting? If that does not work, try in another phone maybe?

If it works in another phone, this suggests a problem with yours.

If it doesn't, it may be a faulty sim and you can order a replacement.

Also worth first double checking with Support Team via web chat.