03-26-2024 12:49 PM
I have had people texting me telling me that my phone goes straight to voicemai. However I don’t get a text notification about a missed call. I get a voicemail notification but it’s hours after they called. Why is my phone going straight to voicemail when I’m clearly not using my phone and why am I not receiving missed calls notifications. I have missed very important calls because of this. Isn’t it strange though that the spam callers always manage to get through without going to voicemail. Please sort this out I will have to leave smarty. I’ve only been a user for 2 months
03-27-2024 11:03 AM
I am really sorry this has been your experience, if you could raise a chat with our Customer Support Team, they are online 7 days a week between 8am-8pm and can be contacted directly here https://smarty.co.uk/contact
Remember to ask to 'talk to a PERSON', rather than the bot.
Have a great day! -Adrian.