12-08-2023 19:46 PM - last edited on 14-08-2023 10:58 AM by JodieB
12-08-2023 20:15 PM
@buttynot_384514 We don't really have enough information to be able to help you here.
Have you checked the network status for your area? Have you got an active sim and an active Smarty plan showing in your account dashboard?