08-12-2023 07:46 PM - last edited on 08-14-2023 10:58 AM by JodieB
08-12-2023 08:15 PM
@buttynot_384514 We don't really have enough information to be able to help you here.
Have you checked the network status for your area? Have you got an active sim and an active Smarty plan showing in your account dashboard?