07-16-2023 05:21 AM
07-16-2023 10:27 AM
Hey Charles_1197892
I am sorry this has happened, there are a few reasons why this can been the case and we will need to access your account, if you can please get in touch with our chat team they can assist you directly, https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.
07-16-2023 12:28 PM
@Charles_1197892 Sorry to hear about this, but you don’t say what steps you have taken to resolve it. Surely, you haven’t just ignored it !?!
04-08-2024 04:56 AM
I had just renewed my plan. However, the plan is not working?
04-08-2024 08:51 AM
@Charles_1197892 Then you need to have a web chat with Support Team so that they can investigate.