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New to smarty

Jonatha_2384762
SMARTY Pioneer
SMARTY Pioneer

How long for old number to work?

1 REPLY 1

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

It will depend on when you have transferred them but typically 24-48 hours, Submit your PAC on a working day (Monday-Friday 8AM-5PM) for your transfer to complete by 5PM the next working day. Outside of that, it might take an extra business day, or longer if it's a Bank Holiday. For example, if you submit your PAC to us on a Tuesday at 3pm, your number will transfer by 5pm the next day.