26-01-2023 09:39 AM
Saw a TV program last night. It said we should protect our SIM card with a PIN number. I don’t know what this is. Can Smarty help?
26-01-2023 10:27 AM
https://help.smarty.co.uk/en/articles/1114586-what-is-the-default-sim-pin
The above article should be helpful.
In summary, the default is 0000.
05-03-2023 12:03 PM
I forgot my sim pin, what should I do?
05-03-2023 12:12 PM
If you repeatedly try to input and get it wrong, it will lock the phone and stop all usage.
I think that you will need to contact Support Team via web chat and ask for a PUK (PIN Unlock Code).
You say that you have forgotten the sim pin, but is the phone working without?
05-03-2023 01:51 PM
Enter an incorrect sim pin ten times and the SIM is permanently locked and you will require a new SIM card.