03-07-2023 06:55 PM
Solved! Go to Solution.
03-07-2023 09:16 PM
Try the steps in the following help article:
What to do if your SIM card gets lost or stolen | SMARTY Help Centre
03-07-2023 09:16 PM
Try the steps in the following help article:
What to do if your SIM card gets lost or stolen | SMARTY Help Centre
03-29-2023 05:29 PM
Doesn’t work for a group member. System wants to replace my group leader’s sim not mine
03-29-2023 06:53 PM
Ah, that's frustrating @FionaTh_1076694.
I guess you'll need to ask for a replacement SIM using the SMARTY online web chat support team. The support team work 8am - 8pm daily.
Access web chat from the icon bottom right of your screen, when you're signed-in to your online dashboard.
🍀
11-16-2023 10:31 PM
I lost my phone I need a new sim with the same number
11-17-2023 09:47 AM
@Marysuth_706265 If you search the website for help, you will come across this: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
01-06-2024 08:17 PM
New sim same number
01-13-2024 03:26 PM
@JohnSava_347395 The link I shared should give you the info.