05-07-2024 05:54 PM
I lost my phone with old number and contract had the bonus sim card I'm wanting to transfer old number to new sim and the cantract how do I do that with out paying for activation of the bonus sim card
05-08-2024 10:59 AM
@Martinf_2584135 You can report your sim as 'lost or stolen' via your account dashboard. Your a/c will be suspended until you activate the replacement that will be sent to you.
Do NOT try to activate the bonus sim as this will start a new a/c and you cannot port a number between two Smarty sims directly.