Just ordered a new SIM

[TyrinBu_3215893]

Only it automatically filled the wrong door number? 

How can I change it as I'm paying £20 per month?

[MSF]

@TyrinBu_3215893  You will need to have a web chat with Smarty Support as soon as possible as only they can access your details.

[TyrinBu_3215893]

I've tried!!! 

[MSF]

@TyrinBu_3215893  What did they say?

[TyrinBu_3215893]

Moved address? No help at all!!

[TyrinBu_3215893]

How do I cancel? 

[Rebekah_150]

Hi TyrinBu_3215893,

If you still need assistance here are all the ways to get in touch https://smarty.co.uk/contact.

If you ask to "talk to a person" in chat you will speak to an agent

[MSF]

@TyrinBu_3215893  You can cancel within 14 days as part of your consumer rights. Again, it needs a web chat.