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Smarty Calls dropping off and not connecting - Chorley Area

Michell_1579936
SMARTY Rookie
SMARTY Rookie

Is anybody else experiencing dropped calls and calls not connecting in the Chorley, Lancashire area.  Smarty are saying that the mast is too busy and engineers are trying to fix it......

1 REPLY 1

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi Michell_1579936,

This is likely the issue as the chat team will have the most up to date information but if you would like this looked into in greater details you can raise a complaint here https://smarty.co.uk/contact