Issue with incoming calls

[RaulPere_833632]

My phone works for outgoing calls and messages. However i cannot get incoming calls. The caller gets a message of "invalid number" or "number not in service".

Is anyone else having similar issues? this is happening with three different sim cards in my family plan

[MSF]

@RaulPere_833632 Have you ported in the numbers from other networks?

Probably worth having a web chat with Support Team so that they can check your account. We re Community Forum members like you and so cannot check your account.

[JacquiR_3081326]

Hi, did you get this issue sorted.  I can only receive incoming calls from other smarty users but no one else or any landlines

[MSF]

@JacquiR_3081326 @See reply on your other post