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Is Smarty a Scam company when it comes to Social Tariff?

SimonAr_2850127
SMARTY Rookie
SMARTY Rookie

Have entered into a contract for a social tariff, paid and SIM card not been delivered and the telephone number has not been generated.

Any other customers experience this?

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@SimonAr_2850127 It is not a scam company. When did you order the sim - have you given it sufficient time, allowing for the miserable postal service we normally have?

The number won't be generated until you have activated the sim - security!

If you have been waiting some time, why not have a web chat with the Support Team? ..... but please do not start with accusations of scams.