Social Tariff Eligibility

[Studley]

Looking at the T & C’s for Smarty’s Social Tariff it doesn’t seem to include PIP, or Personal Independence Payment 😔 

By comparison, Voxi does ..

Perhaps consideration should be given to including the above ?

[MSF]

@Studley  Looking at point 5.29 of the T&C's, this shows income-related benefits.

The Social Tariff was, I believe, introduced for those who specifically had a low income and yet might need internet access for things like keeping in touch with DWP or job searching.

PIP is not an income-related benefit and so those who do not also receive an income-related benefit will not be eligible. 

Voxi - I'll just say one thing.....they started by only being available to  customers under 30 years old.....got that wrong, didn't they?!

[jaktalb_2793090]

i need to move  on to this ?

[MSF]

@jaktalb_2793090  This is the help article with full details: https://help.smarty.co.uk/en/articles/6867479-smarty-social-tariff