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I would like to remove the parent restrictions please

KevinCa_2368255
SMARTY Pioneer
SMARTY Pioneer

Please can I get help on removing the parent restriction on my phone please 

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@KevinCa_2368255  We are not smarty employees, so cannot get into your account. I suggest a web chat with Support Team.

This article may also help: https://help.smarty.co.uk/en/articles/1066648-parental-restrictions

 

View solution in original post

5 REPLIES 5

MSF
SMARTY Guru
SMARTY Guru

@KevinCa_2368255  We are not smarty employees, so cannot get into your account. I suggest a web chat with Support Team.

This article may also help: https://help.smarty.co.uk/en/articles/1066648-parental-restrictions

 

Bobbyat1
SMARTY Pioneer
SMARTY Pioneer

Unfortunately they keep terminating the conversation i finish telling them what is happening 

GrahamH_2693488
SMARTY Pioneer
SMARTY Pioneer

Remove parental restrictions 

@GrahamH_2693488  When you posted, did you not see my post just above? Pity, because it had a link to an FAQ article from Smarty telling you what you need to know.

Look, here is another from the Help section: https://help.smarty.co.uk/en/articles/1066648-parental-restrictions