I would like to remove the parent restrictions please

[KevinCa_2368255]

Please can I get help on removing the parent restriction on my phone please 

[MSF · Accepted solution]

@KevinCa_2368255  We are not smarty employees, so cannot get into your account. I suggest a web chat with Support Team.

This article may also help: https://help.smarty.co.uk/en/articles/1066648-parental-restrictions

[Bobbyat1]

Unfortunately they keep terminating the conversation i finish telling them what is happening 

[MSF]

@Bobbyat1   https://community.smarty.co.uk/t5/faq/how-can-i-turn-off-the-adult-content-filter/ta-p/7913

[GrahamH_2693488]

Remove parental restrictions 

[MSF]

@GrahamH_2693488  When you posted, did you not see my post just above? Pity, because it had a link to an FAQ article from Smarty telling you what you need to know.

Look, here is another from the Help section: https://help.smarty.co.uk/en/articles/1066648-parental-restrictions