I lost my sim while travelling, can I get a new one in a shop? I land at Heathrow next week
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ06-03-2024 19:28 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ07-03-2024 11:02 AM
@PhilipM_1923321 You won't be able to use one that you buy in a shop. As @JJP2RidesAgain says, you need to report the sim as lost/stolen. The replacement that comes out will need to be activated but will still have your number and Smarty plan attached. Your account will be suspended for your security until you activate the replacement.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ06-03-2024 22:24 PM - edited โ06-03-2024 22:25 PM
https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
I would order a replacement SIM card ASAP, which will be posted to you, and should be waiting for you when you arrive home :
EDIT : The link appeared above my comment.

