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I can't access the promotional offer

DavidYa_1509636
SMARTY Pioneer
SMARTY Pioneer

Hi everyone

I'm on the £8 for 16Gb and now Smarty are doing 50Gb for the same price. I've tried to access the offer but it wont give me the option. Is it because I'm already on the £8 tariff and I'm stuck with it or will it upgrade to 50Gb on may billing date??

2 REPLIES 2

MSF
SMARTY Genius
SMARTY Genius

@DavidYa_1509636 A web chat with the Support Team is the way to go to get this sorted.

JJP2RidesAgain
SMARTY Teamster
SMARTY Teamster

Definitely go via the webchat - I just did this, and it took around 2 minutes to switch to the £8 for 50 GB offer