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How do you turn off voice mail

davidch_1653515
SMARTY Rookie
SMARTY Rookie
 
1 ACCEPTED SOLUTION

George
Team SMARTY
Team SMARTY

Hey @davidch_1653515 

If you have voicemail set up but now want it deactivated, get in touch with us via web chat so that we can arrange for this to happen. Our team on web chat are available from 8am-8pm 7 days a week. 

Hope this helps!๐Ÿ˜

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44 REPLIES 44

Hi, ive only just activated my SIM this morning and like Three, you have to call / get in touch for the voicemail to be de-activated.
I have used the Chat app on my account and have now had the voice mail turned off.. originally i used the chat bot, but that said it would only deactivate the voicemail in the UK while remaining on when roaming.

This has now been updated to being off permanently everywhere... but had to chat to a live person..

The hack was back when reporters where accessing mail using the landline option to dial into your voicemail. If a pin hadn't been setup, the default in most cases was 0000

Not much of a hack, but simply because a pin hadn't been setup.
If you have a pin, it should be safe, but personally, if im not there to answer, send me a WhatsApp, email or text..

So theirs no way 'i' can turn mine off if I dont want it on, that's weird...

In fact it's "wrong" !

I'm a new user, totally agree, set my voicemail up as couldn't find a way to disable it, thought that would have an option, but no, I didn't want to record a welcome message either, again no option, not happy, I want control over my voice mail not smarty

AB
SMARTY Commentator
SMARTY Commentator

Hi you cant switch off you need smarty to do it very inconvenient need chat