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In fact it's "wrong" !

Point is you shouldn't need to go through this palaver. There should be an option to change it for yourself on your dashboard. 

I don't want voicemail on my phone at all but have to wait till working hours to contact them, so it seems.  I was called today by a friend,  it rang once, then went to voicemail , which I've always had disabled on other networks,  and didn't know wa...