group numbers wrongly transfered ported

[nickadd_2084941]

existing customer bringing three existing numbers (my family) to Smarty, one has gone fine however another has ported to me removing my number and porting my daughters number to me. Help please 

[MSF]

@nickadd_2084941  We are community forum members just like you. We have no access to any account information. You will need to web chat with the Smarty Support Team and explain what has happened to see if they can sort it out.

[JJP2RidesAgain]

This is the Smarty community forum, we are customers, like you, we don’t work for Smarty.

You would need to contact Smarty via webchat, which is available from 08.00 - 20.00 seven days a week 

[MSF]

@nickadd_2084941  Also, check carefully to see where you requested the port - was it on the correct account dashboard?