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ElliotM_2021881
SMARTY Rookie
SMARTY Rookie

I'm new too smarty and I don't get how I've used all my GB when I have WiFi and only left the house 3 times please help

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

Hello @ElliotM_2021881 . Firstly, it will depend upon what plan you bought as to how much data you started with.

Secondly, are you sure that you have wifi turned on in your phone settings?

Finally, if your phone was doing some large update, it could have swallowed up all of your data while outside - you would need to consider turning that option off.

MSF
SMARTY Guru
SMARTY Guru

@ElliotM_2021881 Also forgot to say....on your dashboard, it will show when and how much data was used in your Usage History.