So for the past week I have had fluctuating service and because of this I cannot use my sim at all.
My service bar is consistantly fluctuating between 2 bar and no service. Even when I have service I still cannot use my data, make or recieve calls or texts.
I havs contacted Smarty twice. The first time I was advised it was Network Congestion and that I would recieve an email when to expect it to clear. I have not recieved any emails pertaining to this.
I ordered a new Sim Card in the mean time as I have had mine for a couple of year and thought it was worth changing.
I struggled to register my new sim card to my phone. It kept giving me the error code, Your Selected Network(SMARTY) Is Not Available (or something to thay affect).
Today I have repeated every step I was advised to again multiple times and finally by some miricle I was able to register it. However when my service drops I get 'Emergancy Calls Only' and a notification stating 'Selected Network (SMARTY) not avaliable.
I am waiting on a reply from Smarty as I messeged out of hours. I found someone with the same issue with a different model of Samsung Galaxy device. They said that Samsung was able to sort their issue, so I have emailed Samsung also.
I guess I was just wondering if anyone else has had this issue? Or anyone in the Southampton area is experiencing it too.
