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EU roaming on a unlimited plan

RossGalbr_32003
SMARTY Rookie
SMARTY Rookie

I have Unlimited Smarty plans for both my kids. 

Off to Spain in a few weeks and wish to check if EU roaming is included in the unlimited plan or not. It's not particularly clear and any help would be welcomed. 

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

Hello @RossGalbr_32003  EU Roaming is certainly included in all Smarty Plans. The only thing to watch out for is that Data Roaming is limited to 12Gb in a plan (and also up to 60 days total).

This means that, if you need to roam with more data, you need to purchase a Data Roaming Pass for either 1 day or 3 days.

It's all in the Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf particularly p11 and p16-19

 

MSF
SMARTY Guru
SMARTY Guru

@RossGalbr_32003  - Sorry, forgot to mention........the phones will need a quick (and one-off) change of settings to ensure that they will Roam outside the UK.https://help.smarty.co.uk/en/articles/2045756-setting-up-your-phone-to-work-abroad