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Data use and add on showing but not available

MichaelCo_95570
SMARTY Rookie
SMARTY Rookie

Hi

Anyone able to help please as had Email saying I've run out of data but there's still  5.96GB showing as an add on in the dashboard ?? X 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@MichaelCo_95570 The main thing is....does data still work? If it does, no problem. Assuming that you do not have a large credit on your account, it will not be possible to rack up charges.

If data stops working, you will need a web chat with Support Team.