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Charged Twice in June

WayneJudd_59848
SMARTY Pioneer
SMARTY Pioneer

Check your bills as I've been charged twice this month and whilst SMARTY have agreed to refund they have no way of auditing themselves apparently so up to us as customers to check for their mistakes. I've complained as they don't seem to take it seriously, especially as many others have reported similar over the years in this community. Not in their interest to be proactive!

3 REPLIES 3

JJP2RidesAgain
SMARTY Centurion
SMARTY Centurion

How do you pay Smarty ?

Never had an issue with overcharging myself, but I have never used a credit or debit card, I always pay by PayPal each month. 

MSF
SMARTY Guru
SMARTY Guru

@WayneJudd_59848 To be fair, not that many have reported this issue. The forum has not been operating for that many years.

richardE_294756
SMARTY Pioneer
SMARTY Pioneer

Me too,how did you get a refund please