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Can't call from Italy

StevenH_2015025
SMARTY Rookie
SMARTY Rookie

Why can't I phone anyone from Italy.

3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

@StevenH_2015025 There's not a lot of information in your post.

Have you got roaming turned on? Have you got a current Smarty plan and activated sim? Is your phone showing that it has connected to a network in Italy?

See the difficulty in providing a reasonable answer?

If all else fails. web chat with Smarty Support who can check your account - we forum members cannot do that.

I have same problem all settings connected

Can receive calls but can't make

@Giovann_2139308  Try a manual search for networks instead of auto and then try each in turn until you find a strong signal.