Calling a French landline

[Anthony_1483807]

Hi 

I  need to call a French land-line from my UK mobile but I am unable to connect. 

I  have completed the one off change and have been able to roam before and I am using the 0033 French dialing code. 

Any help would be appreciated  

Tony 

[MSF]

@Anthony_1483807  Do you have credit to pay for this International call? This is not roaming because you are still in the UK from the way your post reads.

[Rebekah_150]

Hi Anthony_1483807,

MSF Is correct you will need to purchase an out of plan add-on to use that service. 

[Stephen_3192485]

Are you using your UK mobile from within France to call the French landline? If so surely this would be covered by EU roaming. 

[Rebekah_150]

Thats right Stephen_3192485,  if they are in the EU it will included if they are in the UK they will need an out-of-plan add-on